Terms of service
Terms of Service
Overview
Welcome to CoolSpritz™. The terms “we”, “us” and “our” refer to CoolSpritz. CoolSpritz operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience.
CoolSpritz is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced here, describe your rights and responsibilities when you use our website, purchase from our store, or interact with our Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers, order terms, shipping, returns, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
Section 1 - Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing our online store or purchasing any products we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.
You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
Section 2 - Our Products
We make every effort to provide accurate product information, images, descriptions, specifications, colors, and pricing in our online store.
Please note that product colors and appearance may vary slightly depending on your screen, device type, lighting, and display settings.
CoolSpritz™ is designed as a 2-in-1 water bottle with a cooling mist spray. Product information, materials, dimensions, and care instructions are provided to help you use the product properly.
For best performance, customers should follow all product care and safety instructions, including using clean water for the mist function and avoiding liquids that may clog the spray head.
We do not guarantee that the appearance or quality of any product purchased will match your expectations exactly or appear exactly as shown on your screen.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction.
Section 3 - Orders
When you place an order, you are making an offer to purchase. CoolSpritz reserves the right to accept or decline your order for any reason at our discretion.
Your order is not accepted until we confirm acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order has been accepted or processed.
If we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time the order was placed.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
Section 4 - Prices and Billing
Prices, discounts, and promotions are subject to change without notice.
The price charged for a product will be the price in effect at the time the order is placed and will be shown in your order confirmation email.
Unless otherwise stated, posted prices may not include taxes, shipping, handling, customs, duties, or import charges.
Prices posted in our online store may be different from prices offered through other channels, marketplaces, or third-party websites.
We may offer promotions from time to time. If there is a conflict between the terms of a promotion and these Terms of Service, the promotion terms will apply.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.
You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you when needed.
You represent and warrant that any payment information you provide is true, correct, complete, and that you are authorized to use the selected payment method.
Section 5 - Shipping and Delivery
We aim to process and ship orders as efficiently as possible. However, all delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, incorrect shipping information provided by the customer, or events outside our control.
Once an order has been shipped, tracking information may be provided where available.
If there is an issue with your delivery, please contact us at coolspritzstore@gmail.com and we will do our best to assist you.
Section 6 - Intellectual Property
Our Services, including but not limited to our trademarks, brand name, text, displays, images, graphics, product reviews, videos, audio, website design, and layout, are owned by CoolSpritz, its affiliates, or licensors and are protected by applicable intellectual property laws.
These Terms allow you to use the Services for your personal, non-commercial use only.
You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from our Services without our prior written consent.
CoolSpritz™ names, logos, product names, designs, and slogans are trademarks or brand assets of CoolSpritz. You may not use them without prior written permission.
Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, and service names are trademarks of their respective owners.
Section 7 - Optional Tools
You may be provided with access to tools offered by third parties as part of the Services. We do not monitor or control these third-party tools.
You acknowledge and agree that we provide access to such tools “as is” and “as available”, without warranties, representations, or conditions of any kind.
Any use of optional third-party tools is entirely at your own risk and discretion. You should ensure that you understand and agree to the terms provided by the relevant third-party provider.
We may also offer new features, tools, or resources in the future. Such new features will also be subject to these Terms of Service.
Section 8 - Third-Party Links
Our Services may contain links or materials from third-party websites or services.
We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites.
If you leave our website to access a third-party website, you do so at your own risk.
We are not liable for any harm or damages related to your access, purchase, or use of products, services, resources, or content from third-party websites.
Section 9 - Relationship with Shopify
CoolSpritz is powered by Shopify, which enables us to provide the Services to you.
However, any sales and purchases made in our store are made directly with CoolSpritz.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and CoolSpritz, including any injury, damage, or loss resulting from purchased products or services.
You expressly release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with CoolSpritz.
Section 10 - Privacy Policy
All personal information we collect through the Services is subject to our Privacy Policy.
Because our store is hosted by Shopify, Shopify may collect and process certain personal information about your access to and use of the Services in order to provide and improve the Services.
By using the Services, you acknowledge that you have read our Privacy Policy.
Section 11 - Feedback
If you submit, upload, post, email, or otherwise send us ideas, suggestions, feedback, reviews, proposals, or other content, you grant us a worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display such feedback for business, promotional, and service-improvement purposes.
You represent and warrant that you own or have the necessary rights to any feedback you submit and that your feedback does not violate the rights of any third party.
We are under no obligation to maintain feedback in confidence, pay compensation for feedback, or respond to feedback.
We may monitor, edit, or remove feedback that we determine to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable.
Section 12 - Errors, Inaccuracies and Omissions
Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time, including after you have submitted your order.
Section 13 - Prohibited Uses
You may access and use the Services for lawful purposes only.
You may not use the Services:
- for any unlawful or malicious purpose;
- to violate any laws, rules, or regulations;
- to infringe upon our intellectual property rights or the rights of others;
- to harass, abuse, insult, harm, defame, intimidate, or discriminate against any person;
- to submit false or misleading information;
- to send spam, phishing messages, malware, or harmful code;
- to impersonate another person or entity;
- to scrape, copy, extract, or exploit any part of the Services without permission;
- to interfere with or bypass the security features of the Services.
We reserve the right to suspend, disable, or terminate your access to the Services if we determine that you have violated these Terms.
Section 14 - Automated Access and Agents
You may not use bots, automated tools, scraping systems, or agentic AI tools to access, copy, extract, interact with, or exploit our Services in a way that violates these Terms or harms CoolSpritz, Shopify, or other users.
Any automated access must comply with applicable laws and technical restrictions, and must not conceal or misrepresent its automated nature.
We may limit, block, or restrict automated access to our Services at any time.
Section 15 - Termination
We may terminate this agreement or your access to the Services, or any part of them, at our discretion at any time without notice.
You will remain liable for all amounts due up to and including the date of termination.
Sections relating to Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and other provisions that should reasonably survive termination will continue to apply.
Section 16 - Disclaimer of Warranties
The information presented on or through the Services is made available for general information purposes.
We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.